We recently vaccinated our two cats, who already have a Pet Passport. The charge, which we were not told about until *after* the vaccination, to "update" the passport was almost 30 GBP. That's on top of a 60 GBP vaccination charge. This is to put a sticker in the passport, and sign a name. When we complained, the manager called us in a rude and condescending tone saying "if you don't like it, go elsewhere". And we shall.
Very well looked after and had everything explained before anything was done.
Very helpful in my hour of need
I took my very elderly cat (turns 20 in July 2018) in as this place had been recommended as somewhere that may be able to sedate and shave her as she is unable to do so herself, and won't allow us to. Long and short of the story is that they were kind, receptive and were able to relieve her discomfort immediately based on her needs. Hassan the vet, and particularly Sian and Martyna the nurses were just amazing and kind and I am very grateful for there treatment of our 'Ol Gal! Thouroughly recommend!
Really pleased with the consistantly good service we have received over the last 5 years. Staff always friendly and helpful.
Vets4Pets Reading is a UK Veterinary Care based in Reading, South East England. Vets4Pets Reading is located at Inside Pets at Home, Brunel Retail Park, Basingstoke Rd, Reading RG2 0HS, UK.
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