Its quiet bad, delivery hasnt been arrive at the time should be 1PM, ive been in doors at 12:59 and waiting for delivery till 01:10pm and driver didnt came. I was even waiting downstairs 20 min to hearted knocking, about 1:40pm I went again check outdoors and seen the small piece of paper, which was going to telling me, I wasnt at home....
Had a sorry we missed you card left although my wife and son were at home. Asked for item to be redelivered to a neighbour as I was going on holiday. I come back to find that my item has not been delivered and no one knows where it is s#! service
Was in today waiting for this delivery, as advised it was coming, and the post man put a card through to say "sorry you were not in ", well he didn't even knock the door, he disappeared so quick didn't get chance to get him to come back, so I do not believe he even bought the parcel, so angry, now have to get 2 buses to get to the collection place, very angry customer
Why does redelivery is a such a nightmare for this branch??? Appalling service... Recently postman bothered only to left a card while I was at home. No bell no knock. Unfortunately he was so hurry that he lost his digital reader on my doorstep... After three days from my complain I have received some ridiculous letter from alleged manager called Pam (no surname) calling me to post this stuff on my cost :-). I had to wait a week for someone to show up and collect their device together with my parcel... Grotesque.
Service and the guys are spot on. The reason for my low rating is the opening hours. What is the point in a service that closes at 13:00 Mon, Tue, Thur and Friday. 14:00 on Saturday. Sunday is understandable but the only useful day is Wed being open until 20:00. I work shifts and now have to buy a much more expensive car part to fix my car for an MOT on Saturday. I was out and for some reason they didnt leave it in a safe place. Its Thursday now and the next time I can collect is Tuesday! What the hell?! Weeknights should be open until 17:00. I might have a chance if I leave work early then. Really this service is quite pointless based on those opening times.
West Reading Royal Mail Delivery Office is a UK Post Office based in Reading, South East England. West Reading Royal Mail Delivery Office is located at Loverock Rd, Reading RG30 4ZX, UK.
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