great price, quality and delivery
I had an initial 45 minute telephone consultation with Green Parlour which went really well, off the back of this conversation I was told by Emma that she'd have the quote over to me in 5 working days. I have waited over 6 weeks and still have not received a quote. I have emailed 3 times, I have called the florist and have been told that she'll come back to me and nothing. Considering the amount of money I was looking to spend on my flowers I would have expected a far better level of service, they are clearly not interested in my business and for me to have to chase them is appalling. I would not recommend them.
Cant recommend Green Parlour enough. I ordered a bouquet for myself for the day I came back from my honeymoon- to cheer me up and to have some wedding flowers. There was a mistake with the delivery, but Emma went out of her way to put it right. She offered to make me another bouquet on the day mine wasnt received and deliver herself out of hours, but as it wasnt a gift for anyone else I didnt think it necessary to put her through that! We rescheduled for the Monday after the weekend had passed and she had made the most exceptional bouquet I could have asked for, in a beautiful vase AND added in an extra gift for me. Incredibly generous, after what was a mistake that she wasnt really to blame for, just a delivery mix up. This will be my go to florist for all occasions! Thanks Emma and the team!
Thank you so much for providing the arrangements and table flowers for the reception at my daughter's wedding recently. Your professionalism and friendly telephone manner was key to the preparations. The flowers were a delight , and you provided a 5 star service . With thanks .
UPDATE. Having left a narky review at the weekend (I was a tad stressed!), I have now been contacted by Emma at Green Parlour who has very kindly resolved the problem, both with me and the supplier, thus I have updated my rating.I do feel that flowers at the lower price range here (though still not cheap at 20ish) tend to look a little like 'odds and sods', which is a shame, because a big, showy bouquet is not always appropriate, but their larger bouquets are really beautiful. Thank you, Emma, for your swift and kind response.
Green Parlour Reading Florist is a UK Florist based in Reading, South East England. Green Parlour Reading Florist is located at 12 High St, Pangbourne, Reading RG8 7AB, UK.
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